Dear client,
Thank you for trusting us with your fine furnishings. When we’re finished, your home will be sparkling, fresh and beautiful, guaranteed!
Here are some suggestions to help you get ready for your big cleaning day!
1. Please advise your Cleaning Specialist about any special requirements to follow before they move your furniture (Such as weak legs, loose tops, etc.)
2. Please thoroughly vacuum your carpets especially the traffic areas before we arrive.
3. Please pin up any full-length draperies so that they will be at least 6 inches from the carpet.
4. Also, please pin up any skirts on upholstered furniture which may be touching the carpet.
5. Remove all breakable items from furniture which will have to be temporarily moved from its regular location to properly clean your
carpets (we call this cleaning the decks for action)
6. Any small pieces of furniture such as dining room chairs, magazine racks, etc. that you can remove from the area to be cleaned will
return the carpet to normal use sooner.
7. China cabinets, entertainment centers and aquariums can’t be moved unless completely emptied of all breakables, however carpet
underneath these items can be hand cleaned where sufficient room is available, or we can edge around the base.
8. Please call to your Cleaning Specialist attention any spots or stains which may require special techniques and identify the staining agent if possible
9. For your pet’s peace of mind and ours please put them in a safe place where our cleaning won’t disturb them.
10. If possible please have an outside water faucet available for us to turn on.
11. A special note about odors:
We do everything possible to reduce or eliminate pet odors, however due to depth of contamination, 100% success may not be attainable. Also, after cleaning you may notice an elevated odor due to higher humidity levels. We do offer advanced optional levels of odor removal. Please ask your cleaning specialist for more information.
Thanks for your working with us. We look forward to serving.
P.S. Remember you have our 100% satisfaction guarantee that you will be delighted! And if so we would super appreciate a positive online review!
Special after -care information